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Can't run Visual Pinball in 4K.


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#1 steveco1987

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Posted 04 October 2020 - 01:54 PM

I just did a fresh install on my new Pinball Cabinet, the tables load but doesn't show the Ball and there are no animations for lights

Waterworld - No Ball or animations

Cirqus Voltaire - No Ball or Ringmaster

Tron Legacy - No Ball

 

I can post a picture if it helps The game itself runs, DMD keeps score and plunger flipper sounds, but no ball or light and flipper animations.

 

Updated the title to relfect the new issue. The game runs fine at 1920x1080 even on my old computer with a GTX970, I now have an RTX 2060 that can run 4K but the program seems like it has a problem.


Edited by steveco1987, 04 October 2020 - 06:57 PM.


#2 BobAlbright

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Posted 04 October 2020 - 02:18 PM

Did you use the all in one installer? If not, that would be the first thing I’d do

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#3 steveco1987

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Posted 04 October 2020 - 02:34 PM

Originally I didnt, but I ran it as a second install after the first didnt work. I also had to disable Windows antivirus from blocking controller.vbs from running.The issue is that Visual Pinballis not rendering the game in 4K. I have a middle ground RTX 8GB to handle 4K 60fps and it seem like Visual Pinball is not able to handle 4K.


Edited by steveco1987, 04 October 2020 - 07:48 PM.


#4 The Loafer

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Posted 04 October 2020 - 07:20 PM

Please, thousand of people have been playing VPX on 4K monitors. just because you are getting issues doesn't mean VP can't handle 4K.  You should know however although the RTX 2060 is a really good card, its not "top of the line".  I do think it should be good enough for 4K though. In saying that and in trying to be helpful, let's go through some possibilities.  Even if your previous 970 may not have been good enough for some 4K tables, it could display 4K no problem at all so the problem isn't strictly speaking the upgrade.

 

- First what are your exact hardware specs? (IE: we know RTX 2060 but what are your CPU model/speed? total RAM specs?)

- What OS are you using?

- I'm assuming your pincab is a multimonitor setup?  Do you have 2 or 3 screens?

- What is the model of your TV?

- You state you can run VP in 1080P, so just to be clear that's with everything the same?  IE: you are just selecting a lower resolution in VPX and then everything works, but if you select a 4K resolution, then the issues you reported earlier occur? nothing else is different, same video card, same TV's you are connecting to?

- Can you post a screenshot of your VPX video preferences?  USUALLY (not always) wrong options here can cause issues though granted I don't know about missing balls

- Are all tables giving you the same errors or do some work and some don't?

 

That should be a good place to start, please answer the questions above and supply the info required and we will get to the bottom of this and get you going VPX wise.


Edited by The Loafer, 04 October 2020 - 07:22 PM.


#5 steveco1987

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Posted 04 October 2020 - 07:48 PM

- First what are your exact hardware specs? (IE: we know RTX 2060 but what are your CPU model/speed? total RAM specs?)

AMD 5 Ryzen 2600H 3.6Ghz 6-core 16GB DDR4 300Mhz RAM RTX 2060 8GB GDDR6

- What OS are you using?

Windows 10

- I'm assuming your pincab is a multimonitor setup?  Do you have 2 or 3 screens?

2 Screens + DMD

- What is the model of your TV?

Samsung Q50R 32" 4K HDR TV & VIZO V405 40" 4K HDR TV

- You state you can run VP in 1080P, so just to be clear that's with everything the same?  IE: you are just selecting a lower resolution in VPX and then everything works, but if you select a 4K resolution, then the issues you reported earlier occur? nothing else is different, same video card, same TV's you are connecting to?

All the options are the same, even taking away all extra options it doesn't show a ball nor do the flippers show movement.

- Can you post a screenshot of your VPX video preferences?  USUALLY (not always) wrong options here can cause issues though granted I don't know about missing balls

- Are all tables giving you the same errors or do some work and some don't?

Every table doesn't show a ball, no table animations(it's like looking at a picture) nor do the flippers move; however the sounds of the ball moving around as well as the flippers moving. The DMD is showing score, about 30 minutes ago, I thought I may have been missing some .vbs script or .net framework that was causing the issue.

Attached Files


Edited by steveco1987, 04 October 2020 - 07:49 PM.


#6 The Loafer

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Posted 04 October 2020 - 07:52 PM

Very helpful answers, we will find a way to narrow it down and get you going.  If you installed from the all-in-one installer from the VPX 10.6 final, you should have everything you need (aside from ROM and tables). To confirm that is the all-in-one you used correct?  

 

Don't forget to include a screenshot of your VPX video prefs please.

 

Also are you trying to load from a front end or are you trying directly from VPX?  if from the front end, don't use that right now, just load VPX and try from there.

 

It almost sounds like a focus issue if you can alt-tab so that your playfield is selected and then click with your mouse cursor.  If you are using "exclusive fullscreen", disable it to see if that makes a difference.  


Edited by The Loafer, 04 October 2020 - 07:53 PM.


#7 Outhere

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Posted 04 October 2020 - 08:56 PM

steveco1987 -- Maybe something from here will help - https://www.vpforums...2&st=0&p=330264



#8 steveco1987

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Posted 07 October 2020 - 11:42 PM

It is now working but no backglass now but that  shouldn't be an issue: thanks everyone!


Edited by steveco1987, 07 October 2020 - 11:43 PM.


#9 The Loafer

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Posted 08 October 2020 - 01:48 AM

You should share what specifically worked so that others who have similar issues will get an easy fix from our efforts.  :)



#10 ItchyRobot

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Posted 08 October 2020 - 09:05 PM

You should share what specifically worked so that others who have similar issues will get an easy fix from our efforts.  :)

Huge pet peeve of mine, not posting what the resolution was =(



#11 steveco1987

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Posted 10 October 2020 - 01:49 AM

The only thing I kept playing around with was the B2S, I also changed the ports around so the backglass was running on HDMI and the playfield is using a DP -> HDMI converter (instead of vice versa) . I'm personally stumped, I just don't want to do anything to mess it back up :/

 

The backglass issue I mentioned in the last post was with the port swapping, it changed the monitors from 1,2 to 2,1 respectively.


Edited by steveco1987, 10 October 2020 - 01:51 AM.


#12 steveco1987

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Posted 10 October 2020 - 11:38 PM

Whatever the issue is, it just popped up again as I was trying to get Pinball X to function correctly (it was  showing half the table on the playfield and half on the backglass. It seems to be something with the playfield displays and showing the editor screen instead of switching to the playfield, changing to the mainscreen just freezes the game as an image. I'm losing my sanity with Visual Pinball X glitching out, Pinball X not displaying right and trying to even get the setup of Pinup Popper to not get .dll and script errors.

 

*Edit* Disabling force fullscreen mode has it working now.

Just have to hope PinballX doesn't split the display between 1+2 when it is only supposed to use Display 1.

 

As I was watching a setup video on PinUP Popper by (TerryRed) At 1:12:40- He mentioned when running exclusive fullscreen mode and a non-freezey DMD it will hang the game unless you go into the registry Visual PinMAME / (Table MAME ID) and change the "ddraw" option from 1 to 0.


Edited by steveco1987, 11 October 2020 - 08:27 PM.