Jump to content



Photo
* * * * * 2 votes

PinUp Player = Troubleshooting Thread/Guide


  • Please log in to reply
183 replies to this topic

#161 twofires

twofires

    Neophyte

  • Members
  • Pip
  • 2 posts

  • Flag: ---------

  • Favorite Pinball: fish tales

Posted 29 August 2020 - 02:59 PM

 

Hello All,
 
I wish I had made the effort to thank everybody in this wonderful community before I require help with an issue I am having with PinUp Player.  I'm more or less a noob as I have been playing around with PinballX and PinUp, I have 3 old screens arranged in the relevant orientations and I'm having a lot of fun!  So, thank you to all the developers/contributors, there is some talent out there making a man going through a midlife crisis very happy by enabling me to relive the fun I had in arcades as a youngster!
 
On to the issue:  I had the previous version of PinUp running as I wanted on all three screens. It’s fantastic BTW.  I upgraded to the new version but now I can’t get it to output to screens 2 or 3.  If I drag and drop the ‘template’ to another screen when I click save it moves it back to screen 1.  I have uninstalled and installed again but it hasn’t made any difference.  Apologies if this has previously been answered but I have looked honest.  Any ideas?  I’m talking specifically about PinUpPlayerConfigDisplays.bat.
 
I really want to continue with PinUp as it looks like it has more bells and whistles than anything else and I have been really happy with it this far.
 
Thanks again!

 

Hi all

 I'm having a similar problem with the playfield returning to the backglass after dragging to the correct display

and trying to save settings or refresh video,have tried uninstalling and reinstalling and it always does the same thing

any suggestions?

thanks for looking 



#162 NailBuster

NailBuster

    Enthusiast

  • Members
  • PipPipPip
  • 301 posts

  • Flag: Canada

  • Favorite Pinball: YES

Posted 29 August 2020 - 04:02 PM

follow this guide and how your displays 'should' be configured in windows:  https://www.nailbust...d=install_guide

 

there's also a checkbox right there in config displays that says "enforce positions".  you can disable, but it is not ideal for other software parts in vpin-land.

 

** also,  like stated in first post ***

 

this post is old and has a lot of outdated info.  if a MOD can delete this thread and best to have PinUP users ask questions in separate posts/threads.



#163 twofires

twofires

    Neophyte

  • Members
  • Pip
  • 2 posts

  • Flag: ---------

  • Favorite Pinball: fish tales

Posted 29 August 2020 - 04:43 PM

thanks for the reply,but unfortunately still the same

just a quickie before the thread is closed

is there anyway to delete all display settings and starting afresh?

 

edit- sorted now, :dblthumb:

 been pulling my hair out over this

solution- make sure playfield display is set as primary in windows display settings :love39:


Edited by twofires, 30 August 2020 - 01:05 PM.


#164 Slydog43

Slydog43

    Pinball Wizard

  • Platinum Supporter
  • 3,008 posts
  • Location:Hackettstown, NJ

  • Flag: United States of America

  • Favorite Pinball: Addams Family, All Williams 90's Games

Posted 01 September 2020 - 03:35 PM

I never really had issues with Pinup before.  Sure enough I screwed up something.  Strange thing is some Pinup poppers show up and play fine with a table, but others either don't show at all or show up quickly and close.

Tables like Bugs bunny birthday bash show up for 1 second and start playing music, but backbox then closes and I hear the rest of the theme play.  Very strange.  Others like Demolition man don't do anything.

Any ideas?

 

Avatar seems to work fine though.  

 

I am running color DMD with external dll (freezy's 1.8 I think). Latest 1.4.5 of pinup.   Thanks


Edited by Slydog43, 01 September 2020 - 03:36 PM.


#165 Slydog43

Slydog43

    Pinball Wizard

  • Platinum Supporter
  • 3,008 posts
  • Location:Hackettstown, NJ

  • Flag: United States of America

  • Favorite Pinball: Addams Family, All Williams 90's Games

Posted 02 September 2020 - 07:11 PM

Are there any logging options?  (Dave where are you  :)   Right now, this is my last issue!  (I know other things will pop up when I make changes, but finally have everything else working well.  Started down this path when I decided to add a field in my DBMS to specify if a table has a PinUp display and then I can sort my tables by PinUp and see which ones have a PinUp display.

 

I'm going through most of my PinUp tables, and most are working, so know I think it has something to do with Demolition Man, has anyone gotten that to work right?

Also Bugs Bunny Birthday Bash loads and shows up quickly then disappears

Back to the future also fails very similarly as bugs.


Edited by Slydog43, 02 September 2020 - 08:11 PM.


#166 Gunner

Gunner

    Enthusiast

  • Members
  • PipPipPip
  • 96 posts
  • Location:Canada

  • Flag: Canada

  • Favorite Pinball: AFM

Posted 22 October 2020 - 08:43 PM

Looking for a little assistance on running 2 versions of a table, one with the b2s backglass and the other with a PUP.

 

Found the instructions on Nailbusters site but..

Option 1 of adding PuPHide = 1 to the script of the b2s table gives me a script error, it doesn't recognize the command

Option 2 I can't use as I'm running PinballX frontend, it needs PinUp Popper

Option 3 below - I can alter the script with the 2 lines but I don't understand where I put the parameter.

I'm thinking I have to add something to the table name?

 

Option #3. requires new 10.6 beta that supports custom parameters.

THIS IS AN ADVANCED METHOD where you use one vpx table file and using the ALT-RUN-MODE in v1.4 you can change the way the table loads the backglass.

This will use the new option in 10.6 that allows custom parameters to be sent via command line (front end will need to pass them depending on variables).

This is where you use ONE vpx table file and name the directb2s exactly the same.

See the sample here: We add two lines of code to the controller startup like below.

This is example with first custom parameter is “PUP” or “NOPUP” will decide how the table is started.

if GetCustomParam(1)= "NOPUP" Then .PuPHide=1
if GetCustomParam(1)= "PUP" Then .LaunchBackglas


Edited by Gunner, 22 October 2020 - 08:44 PM.


#167 Outhere

Outhere

    Pinball Wizard

  • Platinum Supporter
  • 4,807 posts

  • Flag: United States of America

  • Favorite Pinball: M M

Posted 22 October 2020 - 08:50 PM

.PuPHide = 1 <-- You put in the script with the dot before the P
What game is it - Link to game

 



#168 Gunner

Gunner

    Enthusiast

  • Members
  • PipPipPip
  • 96 posts
  • Location:Canada

  • Flag: Canada

  • Favorite Pinball: AFM

Posted 22 October 2020 - 08:54 PM

Hi if you are helping with Option1 I did put .PuPHide (including the dot) in my table script and got an error.
Not sure what the second part is there, are you asking me for that info?


Edited by Gunner, 22 October 2020 - 09:16 PM.


#169 Gunner

Gunner

    Enthusiast

  • Members
  • PipPipPip
  • 96 posts
  • Location:Canada

  • Flag: Canada

  • Favorite Pinball: AFM

Posted 22 October 2020 - 09:18 PM

Ok I'm using attack from mars as a test. Renamed the table and backglass to AfmPUPHide, I don't know if the name even matters?
Added the .PuPHide to the script and I get this script error when I load the table..

 

Line 222

Object doesn't support this property or method: 'PuPHide'

 

 


Really Option 3 I quoted above looks to be the cleanest option with only 1 table file needed?


Edited by Gunner, 22 October 2020 - 09:19 PM.


#170 Outhere

Outhere

    Pinball Wizard

  • Platinum Supporter
  • 4,807 posts

  • Flag: United States of America

  • Favorite Pinball: M M

Posted 22 October 2020 - 09:55 PM

Ok I'm using attack from mars as a test. Renamed the table and backglass to AfmPUPHide, I don't know if the name even matters?
Added the .PuPHide to the script and I get this script error when I load the table..

Line 222

Object doesn't support this property or method: 'PuPHide'

Really Option 3 I quoted above looks to be the cleanest option with only 1 table file needed?

Not sure why it's not working for you, I've used it many times on different games
I added this to my attack from mars Game works fine

.PuPHide = 1

 

 



#171 Gunner

Gunner

    Enthusiast

  • Members
  • PipPipPip
  • 96 posts
  • Location:Canada

  • Flag: Canada

  • Favorite Pinball: AFM

Posted 22 October 2020 - 10:23 PM

Strange, I'll try it on some other tables I guess. 

I'm running the standard VPX 10.6 if that matters and I put it in the same script spot as the example they gave:

 

''Sub Table1_Init
vpmInit Me
With Controller
.GameName = cGameName
If Err Then MsgBox "Can't start Game " & cGameName & vbNewLine & Err.Description:Exit Sub
.SplashInfoLine = "Batman, Data East 1991" & vbNewLine & "VPX table by Javier v1.0"
.HandleKeyboard = 0
.ShowTitle = 0
.ShowDMDOnly = 1
.ShowFrame = 0
.HandleMechanics = 0
.Hidden = 0
.PuPHide = 1
.Games(cGameName).Settings.Value("sound") = 1
On Error Resume Next
.Run GetPlayerHWnd
If Err Then MsgBox Err.Description
End With
On Error Goto 0
''


Edited by Gunner, 22 October 2020 - 10:24 PM.


#172 Gunner

Gunner

    Enthusiast

  • Members
  • PipPipPip
  • 96 posts
  • Location:Canada

  • Flag: Canada

  • Favorite Pinball: AFM

Posted 22 October 2020 - 10:58 PM

Well you got me thinking about what could be different in our systems and it came to me, the backglass server.

Checked it and I was an update behind. Download and installed and now the PuPhide command works.

 

Thanks for the help!



#173 Murb

Murb

    Hobbyist

  • Platinum Supporter
  • 10 posts
  • Location:Wisconsin

  • Flag: United States of America

  • Favorite Pinball: Monster Bash

Posted 31 January 2021 - 04:44 AM

******UPDATE:  I watched NailBuster's video a second time and followed all steps again (that's how I created the troubleshooting list below) and now all the BackGlass videos are showing up perfectly on the Bugs Bunny table!!!!   All I can say is WOW!!!  Absolutely beautiful.  The addition of PUP Player to this project is incredible.  After DOF and SSF I didn't think I could like my cab anymore, but this takes it to a new level.  (Sorry for telling most of you what you already know.)  Thanks!!!  Now on to PupUp Popper!********

 

I'll keep my original cry to help here so other lost souls may learn from it.  If at first you don't succeed, try, try again (after a good night's sleep).  

 

Original message:

Thank you NailBuster for these terrific programs and associated tutorials!  I'm slowly making progress on my pinball cabinet project and have VPX & FX3 with DOF + SSF all running well.  I am now working on getting the PinUP System running.  I have followed your tutorial/video and troubleshooting steps (several times) plus I've combed through many threads like this but can't seem to find a solution.  As I try to work through this I have noted the following issues:

1) When I run the PinUp Test, for "Test PUPlayer" I get the "all seems OK" message, but I do not get the splash screen to show up in the black box after clicking on "test VLC player"

2) When I run the PUPLOG after the Bugs Bunny Birthday Bash table, I get the following message:  No PuPCapture Found: nothing to do

 

I have not updated the VLC player as per your guidelines.  

I am using a full DMD and on the Jaws table, I edited the table script for this setting and get the score keeping area to show up on the lower portion of the full screen DMD area, but the upper portion of the DMD (and backglass) are blank.  It seems that all my issues are with VLC player not running, but I'm at a loss as how to fix this.  

I appreciate any advice you can provide.

Thanks!

 

Additional trouble shooting steps tried:

1) PinUp Player install zip file unblocked and 7-zip used

 

2) PinUp Player Register Batch file set to run as administrator

 

3) 3 screen set up with full screen (16:9 LCD laptop screen as DMD).  I used "quick position" to arrange all screens to appropriate monitor.  BackGlass, PlayField, and Apron/Full DMD set to "Show Always (On)".   (Not sure if that is correct for Apron/Full DMD.)    "Music" set to screen 3 (DMD screen) as "Hide Always (Sound Only)".

 

4) PinUp Player B2S Driver saved as shortcut to VP>Tables>Plugins

 

5) 4 PUP folders copied to VPinMAME folder with Batch File set to run as administrator

 

6) VPinMame DMDDevice.ini file set as "send frames to PinUp enabled = true" 

 

7) B2S Server checked to ensure that "active plugins" IS checked and "error message..." is NOT checked

 

******UPDATE:  I watched NailBuster's video a second time and followed all steps again (that's how I created the troubleshooting list above) and now all the BackGlass videos are showing up perfectly on the Bugs Bunny table!!!!   All I can say is WOW!!!  Absolutely beautiful.  The addition of PUP Player to this project is incredible.  After DOF and SSF I didn't think I could like my cab anymore, but this takes it to a new level.  (Sorry for telling most of you what you already know.)  Thanks!!!  Now on to PupUp Popper!********


Edited by Murb, 31 January 2021 - 06:11 PM.


#174 Goggles

Goggles

    Hobbyist

  • Members
  • PipPip
  • 11 posts

  • Flag: United States of America

  • Favorite Pinball: 8 ball

Posted 04 February 2021 - 05:05 PM

I'm having an issue with Batman Data east pup pack. The back glass video and overlay disappears randomly during attract mode and while idle during gameplay showing the desktop. Events trigger perfectly and play as they should, no issues with topper.
Any idea why this would happen? 
It’s the only pup pack that does it.
 



#175 Madonion

Madonion

    Hobbyist

  • Members
  • PipPip
  • 33 posts
  • Location:Cape Town

  • Flag: South Africa

  • Favorite Pinball: Ghostbusters LE (Stern 2016)

Posted 15 June 2021 - 09:49 PM

This is how my plugins folder looks with the shortcuts

Try this video for setup in   (STEP ONE)  I Believe

attachicon.gif pinup shortcut-2.jpg

 

This fixed my issue where some of my pup vids played but not all. My shortcut backglassserver.dll was not in the correct plugins folder!


This is how my plugins folder looks with the shortcuts

Try this video for setup in   (STEP ONE)  I Believe

attachicon.gif pinup shortcut-2.jpg

 

This fixed my issue where some of my pup vids played but not all. My shortcut backglassserver.dll was not in the correct plugins folder!



#176 abendix

abendix

    Neophyte

  • Members
  • Pip
  • 1 posts

  • Flag: ---------

  • Favorite Pinball: Black Rose

Posted 22 December 2021 - 05:39 AM

Hi,

 

I am looking at a Vpin for a friend and im hoping someone on this thead is able to point me in the right direction. I'm not a Pinup user so am learning as I go along.

 

The issue I am having is that when I return from playing a table, the game selector halo is displayed but the pinup player video behind is gone - I can see my windows desktop. I have a 4 screen setup (Main, Backglass, DMD and Topper) and all screens stop displaying content

 

This happens after I have played a few tables and I cannot see a pattern (i.e. like its only happening when I play a certain table). The table selector halo is still visible and active (i.e. I can select a new table).

 

Any help or pointers would be appreciated.

 

 

 

 


Edited by abendix, 22 December 2021 - 11:40 PM.


#177 virtualman

virtualman

    Neophyte

  • Members
  • Pip
  • 7 posts

  • Flag: Canada

  • Favorite Pinball: Blackhole

Posted 12 June 2022 - 03:53 AM

I have exact same problem - PinUpDisplay not auto-closing.

Pinup Player is running fine and looking GREAT with the TRON PUP table. I am only using the backglass video, so no topper or dmd.

When I manually launch the tabel in VPX it is ok. Sadly when I start the table from PINBALLX, the B2S does not load. I get an error message from b2sserver that it cannot load the file .b2sserver... so somewhere in the parameters it lost the table name and is looking for ".b2sserver" which ofcourse it cannot find...

 

Is it because of pinup player running as an extra tool that the parameters or messed up?

 

Also I noticed that after closing the table in VPX and exiting VPX, the PinUpDisplay tool keeps running, so it is not auto-closing.



#178 CainArg

CainArg

    Hobbyist

  • Members
  • PipPip
  • 21 posts

  • Flag: Argentina

  • Favorite Pinball: Fun House

Posted 05 August 2022 - 11:00 PM

Hi!

 

I'm running the last PiniUP Player version and it works fine in my monitor 2.... but it needs to be on the right at Windows 10 Displays Configuration: Display1 - Display 2.

 

My problems is that I use Monitor 2 physicallly at the left of monitor 1, so I always have configured 2-1 on display config wich I need to change every time I want to play a table with PupUps.

To get things worst, my Flex DMDs are fixed to Monitor 2 at LEFT, so if I change it to the right I'm able to see PupUps but if I change a table for a non PupUp I need to set the W10 Display Configuration 2-1 to see DMDs again.

 

If I have my displays setup 2-1 I see Flex DMDs... 1-2 I see PinUps... all in Display 2.

 

Is there a chance to get PiniUps playing at Display 2 but configured at left of Display 1? 2-1 instead 1-2?

 

Thanks in advance!!!!



#179 Mike DA Spike

Mike DA Spike

    Pinball Fan

  • Platinum Supporter
  • 1,280 posts
  • Location:Hoofddorp

  • Flag: Netherlands

  • Favorite Pinball: Too many to mention

Posted 06 August 2022 - 09:44 AM

Hi!
 
I'm running the last PiniUP Player version and it works fine in my monitor 2.... but it needs to be on the right at Windows 10 Displays Configuration: Display1 - Display 2.
 
My problems is that I use Monitor 2 physicallly at the left of monitor 1, so I always have configured 2-1 on display config wich I need to change every time I want to play a table with PupUps.
To get things worst, my Flex DMDs are fixed to Monitor 2 at LEFT, so if I change it to the right I'm able to see PupUps but if I change a table for a non PupUp I need to set the W10 Display Configuration 2-1 to see DMDs again.
 
If I have my displays setup 2-1 I see Flex DMDs... 1-2 I see PinUps... all in Display 2.
 
Is there a chance to get PiniUps playing at Display 2 but configured at left of Display 1? 2-1 instead 1-2?
 
Thanks in advance!!!!

I totally lost you with 1-2 etc .
Whats your playfield screen 2 or 1, and your backglass 1 or 2?
Preffered it is to setup playfield to the left in windows and backglass to right (no matter what the display order is within windows)

331ddabcc742f0ba74791e946eb0f791.gif Try PinballX Database manager as a replacement of PinballX's game list manager
With special thanks to Scutters 


#180 CainArg

CainArg

    Hobbyist

  • Members
  • PipPip
  • 21 posts

  • Flag: Argentina

  • Favorite Pinball: Fun House

Posted 09 August 2022 - 08:04 PM

Hi Mike!

 

thanks for your reply!

 

I uploaded a video on YouTube about this behavior... here you have th link if you want to watch it:

 

 

Any help will be appreciated!!!